Cancellation and Refund Policy

This policy covers fees paid online to Shemrock Glitters.

Cancellation

A payment cannot be cancelled once it has succeeded. You may cancel at any time before completing the payment by closing the payment page; no money is taken. Auto-Pay can be stopped at any time before a debit date from the payment link, from your UPI app or through your bank.

Refunds

• Duplicate or excess payment: refunded in full, including any convenience fee charged on it, after verification. Write to the school office with the receipt number.
• Money debited but payment failed: such amounts are normally reversed automatically by your bank within 5–7 working days. If not, contact us with the transaction reference.
• Fees already paid: are refundable only as per the School's fee and withdrawal rules for the session.
• Online convenience fee: charged by the payment process and not refundable, except on a duplicate or excess payment.

How refunds are made

Approved refunds are credited to the original payment method (card, UPI or bank account) within 7–10 working days of approval. The time for the amount to show in your account depends on your bank.

Contact

Shemrock Glitters
Shiv Narayan Chow, MitraMandal Colony, Saket Vihar, Anishabad, Patna, Bihar, 800002
Phone: 9835200300
Email: glitters@shemrock.com
Website: shemrockglitters.in